2020 might go down as the worst year ever – it is certainly a contender for that title. Still, with all the sudden disruptions, we were able to quickly reestablish priorities, move, and adapt to a new pace, new tools, and new ways to communicate and collaborate. So, it might be called “the year of perspectives.” Many businesses and Government Agencies experienced significant disruptions in operations, having to re-allocate resources to respond to the new challenges and demands from telework and continuous operations. With data at the center of today’s businesses and government operations, we have learned great lessons about data, its potential for helping us face and deal with emergencies, and how to overcome disruption without losing its integrity on our way to operability. These lessons have paved the road for all of us to leverage data to develop new approaches and products for delivering services.
1. Dashboards, Charts, and Maps for Data Visualization
There is no doubt that data visualization has helped with the data analysis process. Charts, maps showing hot spots, and dashboards are particularly helpful when presenting key data points based on large amounts of data, especially during times of crisis. Certainly, scientists and decision-makers benefited from having these analysis and visualization tools, but they also helped the general public to better understand the seriousness of the landscape, often resulting in a better collective response.
2. Collaboration is an essential enabler
If we are to combat global threats in the future, we will require global collaboration. Future epidemics and pandemics should leverage transparent global cooperation and information exchange. Big data tools are in place, but we need countries and communities to collaborate and share their data and their knowledge for the greater good.