Who We Serve | Our Clients
We have enjoyed long-term professional relationships with many of our customers including multiple offices within the Department of Health and Human Services (HHS) starting in 1978 and the National Science Foundation (NSF) starting in 2009.
United States Department of Agriculture: Food and Nutrition Service
We support work for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), particularly work on The Integrity Profile (TIP) database that state agencies and their case management vendors use to upload their reporting requirements. For WIC TIP NextGen, we are assisting in the development of an improved data management system that makes it easier to upload data, develop custom and canned reports, and use data analytics and layering tools. We will also support the current system, which was developed in FY 2005 and has had no major upgrades since FY 2009 and keep it operational until the migration to TIP NextGen.
Administration for Children and Families (ACF), HHS
Synectics has supported ACF since 1988 (our original contract was with the Family Support Administration) and has been providing a full range of IT systems development services since 1995. We have developed dozens of custom applications to support a variety of business needs, provide IT support to program offices, and deliver integration services to aid ACF in its role as a government-wide service provider for grants management.
Center of Excellence
(COE). We develop, manage, and maintain a grants system that processes billions of dollars in grants annually. The Grants Center of Excellence (GrantsSolutions.gov, becoming GS.gov) was one of three such centers chosen by OMB to cross-service grant-making agencies. We recently integrated the Mandatory Grants Module into COE to support formula, block, and entitlement grants.
Office of Chief Information Officer (OCIO)
Our team was awarded its latest ACF IT Operations and Maintenance (O&M) Program contract in 2017 to support and maintain operational environments for ACF Systems. Under this contract, Synectics provides the ACF’s OCIO with wide-ranging support services that include systems engineering and integration, data center design, application/system design, technology insertions, and IT service management processes support.
Office of Head Start (OHS)
Over two contracts, we developed, refined, and enhanced an enterprise-wide management information system (HSES) that supports business processes and grantee life cycles.
National Science Foundation (NSF)
Since 2009, we have hosted and supported two annual surveys reporting on government funding relating to research and development and science and engineering expenditures. We provide a complete line of services including hosting the surveys, data collection, database and systems management, application development, support to survey respondents, data analysis, statistical analysis, reporting, and documentation. We also update and maintain the Science and Engineering State Profiles Data System.
We manage multiple DWBI projects: (1) support for NSF’s grants management lifecycle, including financial data; (2) human resource information; (3) a new dataset to support the Graduate Research Fellowships Program; and (4) data warehouse operations and maintenance that support all DWBI projects. Our work across all four projects improves NSF stakeholders’ ability to track and analyze the information collected from many applications, which is loaded into an Enterprise Data Warehouse. The Business Intelligence (BI) tool provides an analytics and reporting capability to support stakeholders’ abilities to make timely decisions. Through BI dashboards, end users can use pre-existing reports, or create custom ad-hoc reports using simple drag and drop technology. We have delivered a capability to download searchable PDF documents. We have also built a solution that helps interchanging formats from existing documents, enabling stakeholders to perform text analytics. Our IT management services include Enterprise Data Warehouse roadmaps and plans for addressing IT security, and data calls for policy and planning.
Enterprise Data and Analytic Services (EDAS)
Synectics support the Division of Information Systems (DIS) within NSF’s Office of Information and Resource Management (OIRM). The mission of OIRM is to provide information systems, human resource management, and general administrative and logistic support functions to the NSF community of scientists, engineers, and educators, as well as to the general public. In addition to performing development, and operations and maintenance (O&M) under the EDAS contract, Synectics will improve NSF’s ability to quickly ingest, analyze, and visualize data from multiple internal and external sources by leveraging and developing a solution that includes emerging technologies such as Artificial Intelligence and Machine Learning.
Substance Abuse and Mental Health Services Administration (SAMHSA), HHS
We have extensive experience across multiple SAMHSA Centers and Offices dating back to 1994.
Center for Behavioral Health Statistics and Quality (CBHSQ)
We currently provide statistical and editorial services on a series of state profiles for adolescent behavioral health. For over 20 years, we collected, processed, analyzed, and reported on behavioral health data. We compiled national directories of treatment programs and made that information available through an online Treatment Services Locator. We also managed State Data Agreements.
Center for Substance Abuse Treatment (CSAT)
We have been supporting the implementation of office-based treatment of opioid addiction using buprenorphine since 2003. Our support currently includes database management, data processing, and help desk services. In the past, we have provided website development and maintenance as well as training and communications with the addiction treatment field about new models of service delivery.
Center for Mental Health Services (CMHS)
We provided analytical support for a national reporting program for more than 10 years.
Center for Substance Abuse Prevention (CSAP)
We monitored and implemented subcontracts awarded to states, jurisdictions, and tribes; provided training and technical assistance on epidemiological data; and developed a private web portal for information sharing and on-the-fly graphics that supported over 80 indicators from each state. This work was key to developing an online national substance abuse monitoring system for CSAP.
Office of the Administrator (OA)
We supported work developing the national outcome measures, developed a public website with on-the-fly graphics and maps, developed and wrote reports for each of SAMHSA’s priority areas, and created data reports disseminated to all SAMHSA Centers. We also published an annual report showing national data for key stakeholders at SAMHSA.
Office of Financial Resources (OFR)
We developed pivot table reports showing various groupings of financial information to enhance presentation, efficiency, transparency, and accountability of SAMHSA programs. Also, we provided training on the development and maintenance of these reports and other ways to summarize and present data to key stakeholders.
National Institutes of Mental Health (NIMH)
Our team has been awarded a contract by the National Institutes of Mental Health (NIMH). Synectics will provide web development, content management system, web Coding, and 508 Compliance support.
This support covers planning, requirements analysis, design, and construction of information systems on an enterprise-wide basis at NIMH. Synectics has previously brought innovations to the web user interfaces of NIMH applications by adhering to best practices and the state-of-the-art in web content design, giving users the experience of modern, up-to-date applications.
At Synectics, the difference is clear; it’s why we’ve been in business since 1969. Our growth since then is primarily attributed to one factor—client satisfaction. We are obsessed with collaboration, innovation, and a “no surprises” commitment to our clients. Synectics employees get it. An unyielding devotion to the highest quality services and a passion to make an impact for our clients is in the fabric of our culture.